About Us

Our Story

Smart Homes Aus started with a passion for Home Assistant and a simple belief: Central Queensland deserves the same quality smart home technology and IT services available in the capital cities.

We saw local homeowners and businesses struggling to find reliable, knowledgeable tech support without having to wait for fly-in-fly-out consultants who didn't understand the unique challenges of living and working in CQ. So we built a company that's genuinely local -- we live here, we work here, and we're invested in this community.

What began as smart home consulting quickly grew to include IT services for local small and medium businesses. The common thread is the same: practical, reliable technology solutions delivered by someone you can trust.

What We Believe

Technology should make life easier, not more complicated. We focus on practical, reliable solutions that work for real people and real businesses -- not bleeding-edge experiments that need constant tinkering.

Every recommendation we make is based on what's right for the client, not what generates the biggest commission. We'll tell you if something isn't worth the investment, and we'll always explain why we're recommending what we recommend.

We believe in transparency -- transparent pricing, honest timelines, and clear communication throughout every project.

Local Expertise

Based in Central Queensland, we serve the Rockhampton, Gladstone, Yeppoon, Emerald, and surrounding regions. Being local means on-site visits when you need them, faster response times, and a genuine understanding of the challenges CQ businesses and homeowners face.

From the humidity that affects hardware choices to the internet infrastructure realities of regional Queensland, we factor in the local environment when designing every solution. No one-size-fits-all approaches from a city office -- just practical solutions from people who know the area.

Our Credentials

We bring deep expertise in Home Assistant -- the leading open-source smart home platform. Our experience spans the full stack of smart home technology: device selection, network design, automation programming, and ongoing system management.

On the IT side, we have years of experience in infrastructure design, network security, cloud services, and business systems. We stay current with the latest technology and industry best practices to give you the best possible advice and service.